Privacy and security

Your personal information. You leave them with us, because that should now once if you want to order something. But we can imagine that you would like to know why we ask for your personal information and what we do with it. Do you have any questions after reading this page, please let us know via contact@elxdrinks.com or via one of our social channels. 

Very safe

All information that you leave behind we keep in a digital safe. We do this with one of the most modern techniques: the Secure Socket Layer (SSL). Any person that has nothing to do with your information simply cannot enter. If you feel that this doesn’t happen, please let us know via contact@elxdrinks.com or via one of our social channels.

What we do with your data

We use your data for different purpose:

Deliver your order

For your order we need your name, e-mail address, address(es), pay information and sometimes also your phone number. This allows us to deliver your order and keep you informed about your order. We give your information to others when needed for an order, for example to the delivery service.

Your account

In your account on elxdrinks.com, we register the following information: your name, address(es), phone number, e-mail address, shipping and payment information and specified information and interests (for example, if we have asked you your birth date). Convenient, because then you don’t have to enter this information each time. We will also keep information about your previous orders and reviews that you have posted. Easy for you to find.

Customer service

You can contact us via contact@elxdrinks.com or via one of our social channels. To be able to help you faster and have a history record for your next contact we keep contact notes. Handy in case you contact us again and helpful for analyzing our internal improvements.

Newsletters

You can sign up for our newsletter. So you stay informed of our offers, promotions and our news

Reviews

We love reviews. And our customers as well. Would you like to write a review? Choose yourself if you want your personal information visible to other visitors and if we can contact you about your review. We register the reviews and you can find your reviews in your account.

Fraud

No one likes fraud, neither do we. If necessary we give customer information to the Government.

Business customers and partner program

Also from our business clients and partners we store the contact information. We treat personal data the same way as we handle data of our other customers.

Social media

If you use social media, such as Facebook, then you can log in with your social media account in some places on our website. If you ask us a question via social media, we keep that message and your account name so that we can respond to your post.

What do we do with your data?

We never use your data to show you other prices than to other customers. All our clients see the same prices for our products. Sell your information to others, is also something we will never do.

Incorrect data or if you have other questions?

Is there is something wrong or if you want to consult data, please feel free to contact us via contact@elxdrinks.com or via one of our social channels. We are ready to help you.

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